Booking Let’s Get Lost as a Retreat Leader / Facilitator

• Please note as we receive many inquiries and requests for reservations, all bookings are on a first come first serve basis.

• Bookings are only confirmed when a downpayment is received.

• A 3-6 part payment plan is worked out when booking Let’s Get Lost for your own retreat, training or workshop.

• We suggest covering all meals, massages, other expenses factored for your guests on your final downpayment. If you decide to pay these expenses on arrival, then please note we accept CASH ONLY in major currencies.

• Payment must arrive in the bank anytime before payment due date which will be highlighted in your invoice.

• An additional 40$ USD is required to be added ontop of each transfer to cover international bank transfer / sender fees.

• Any missing amount will be highlighted on your invoice-receipt to be settled in cash upon check in at Let’s Get Lost.

• Invoice is valid for 7 days from date of issue

• The booking is then released after 7 days for other inquiries, if payment hasn't been arranged.

Temporary Work Permit

A temporary work permit at Let’s Get Lost gives you peace of mind for the duration of your retreat. The work permit fee will be added to your invoice and next steps highlighted upon inquiry and prior to booking with us.

Cancellation or Postponing as a Group Retreat Leader / Facilitator

• No refunds or reimbursements are made under any life circumstances or emergency situations or force majeure [including Covid-19] when cancelling your retreat.

• If a retreat leader decides to postpone their own retreat, it must be given in writing by email and Let’s Get Lost will then offer options as per the postponement fee highlighted below.

Postponement Fee

• If a retreat leader decides to postpone their retreat to the next 6-months, the postponement fee applied will be 10% from the total rental fee on invoice. Tax and service will not be charged in the postponement fee.

• If a retreat leader decides to postpone their retreat to the next 12-months, the postponement fee applied will be 20% from the total rental fee on invoice. Tax and service will not be charged in the postponement fee.

Due to Covid-19 / Any Force Majeure Incident

• If a retreat leader has not paid a postponement fee and Bali's airport is closed for international flights 1 month prior to the original retreat date, then Let’s Get Lost will offer a 6-month window to postpone the retreat at no penalty.

• If a retreat leader has paid a postponement fee and Bali's airport is closed for international flights 1 month prior to the original retreat date, then Let’s Get Lost will apply your postponement fee towards your retreat meal budget and a 6-month window will be offered to postpone at no penalty. A fee will apply if retreat leader wishes to postpone to a longer 12-window (20% as shared above under postponement fee)

• If a retreat leader has paid a postponement fee and Bali's airport is open for International flights 1 month prior to the retreat, then the fee is non-refundable / non-transferable. Let’s Get Lost will retain the postponement fee towards operational expenses.

Why do we have such a strict policy?

Our center is a highly sought after, sacred space. All retreat leaders (host) and guests leave with an added sense of who they are and their mission. When a host books a retreat at our center, we reserve those dates and turn away all other hosts looking to book in that time frame. Any cancellations create an imbalance in the flow of energy at our center. Our goal is to utilize our center to its fullest capacity and activate as many people as we can.

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Booking & Cancellation as a guest

• Please note as we receive many inquiries and requests for reservations, all bookings are on a first come first serve basis.

• Bookings are only confirmed when a downpayment is received.

• No refunds or reimbursements are made when cancelling a Detox or TM Retreat, under any life circumstances or emergency situations or force majeure [including Covid-19].

• We do not offer credit for arriving late or leaving early. There are no partial refunds for any services not used while the retreat is going.

• If you are booking six months in advance, a 50% non-refundable deposit may be transferred and the remaining 50% balance of your payment is due one month prior to your retreat start date.

• If you are booking within six months leading up to your retreat, full 100% payment is required.

• An additional 40 USD will be added onto your invoice to cover international bank transfer / sender fees - per transfer.

• Any missing amount will be highlighted on your invoice-receipt to be settled in cash or credit card upon check in at Let’s Get Lost.

• Invoice / Booking is valid for 3 days from date of issue.

• The booking is then released after 3 days for other inquiries, if payment hasn't been arranged.

Check-in & Check out timings

• Check-in time is at 2:00 PM and check out time is at 12:00 PM for all bookings.

• Any early arrivals or late departure times are subject to the availability of the villa.

Complimentary Pick up & Drop off from Airport

• A minimum of 3 nights must be booked to avail a complimentary pickup and drop-off (transfers both ways).

• Alternatively, a 300,000 IDR applies per transfer from Airport to Let’s Get Lost and vice versa.

• Transfers included in ALL retreats are strictly from Point A (Airport or Hotel) to Point B (Let’s Get Lost) - and vice versa. We do not offer a complimentary shuttle service from Point A to another destination.

Utilities

Windows and bedroom doors must be closed while air-conditioning is in use. Let’s Get Lost abides with an eco-friendly policy. Therefore, we request that lights & other electric items must be switched off when you need to go out or stay long outside of the villa. Villa staff may comply with this policy.

Cancellation Policy, Risks and Insurance

• Facilitators and all guests must assume complete and full responsibility for and hereby release Let’s Get Lost, the owner/s, the employees or anyone involved in supplying any services during the length of the proposed travel and retreat booking.

• Let’s Get Lost shall not be responsible for any injuries, losses or damages in connection with accommodations, other facilities at the resort, ground transportation, diseases, Acts of God, local laws, climatic condition delays, changes or cancellation of travel due to weather conditions, accidents or health related problems while residing at Let’s Get Lost, and while in-transit to (e.g., an accident on the way to a tour or into town etc), during and after a tour.

• In case of force majeure [applies to Covid-19], act of governing law, climatic condition disruption which forces airport closure or travel bans / restrictions, your full payment will be credited to another date within 6 months from date of original booking. Please see above.

• It is the traveler’s responsibility to obtain appropriate insurance coverage against these risks. You can purchase Travel Insurance when you purchase your airline ticket with most airlines and travel agents.

• If travel plans are delayed or cancelled for any reason there will be no refunds issued by Let’s Get Lost, except as stated above.

• We specifically recommend that foreigners entering Indonesia do so with a valid Passport expiring more than six month following the departure date from Indonesia.

• Let’s Get Lost is not responsible for expenses incurred in preparation for any cancelled trips by a guest such as flight cancellation or illness, airline tickets complications or for costs incurred due to travel delays.